About Us

Laurel Hill Automotive & Tire has been providing quality car care in Norwich, Connecticut, since 2015. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Norwich and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Laurel Hill Automotive & Tire employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Laurel Hill Automotive & Tire is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Norwich, Connecticut.

Your Trusted Automotive Repair Shop

We’re on the Hill, But on the Level

Why Choose us?
We know in Southeastern Connecticut there are many automotive repair shops for you to choose from. Here at Laurel Hill Automotive & Tire we take pride in providing our customers with an honest and fair assessment for all of your car care needs. From start to finish, customers can rely on high quality service by well trained mechanics who are knowledgeable about both domestic and foreign automobiles. We strive to keep our customers happy so we can continue to work together now and in the future.

Our Story
The original business, Laurel Tire, was established at our current location by the Lucarelli family in March of 1967. Our location has been an active automotive repair shop for the past 50 years! The business was purchased in 2012 by the Woodruff family and the name was changed to Preferred Automotive Services. In 2015 Preferred Automotive was purchased by Mark Tudisca, who changed the name to Laurel Hill Automotive & Tire and made it his ultimate goal to return old fashion service to the shop everyone knows and loves! We hope that you will keep us in mind the next time you are in the need for car repairs, whether it be routine maintenance, tires, or a more involved repair! We do it all!

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer’s property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

Norwich’s Automotive Service & Repair Specialists

Service
We offer a variety of automotive services ranging from basic car maintenance to tire sales, all the way to in-depth automotive repair.

Integrity & Honesty
We believe in treating our customers fairly and honestly because we want you to trust us.

Value
We are committed to giving you the best value for your time and money by offering competitive rates and excellent service.

Mission Statement
Laurel Hill Automotive & Tire is making an attempt to bring old fashion car service back using today’s technology.

Our business is focused on the honesty, value, and loyalty of both our customers and our staff.

We will meet or beat any local prices on all makes and models.

Our team of ASE Certified Technicians can ensure that your vehicle is repaired correctly the first time and every time. All of our staff is professional and courteous and will ensure that your experience is pleasant.

EMERGENCY ALERT SYSTEM

Employees:

Check out our emergency alert system at dialmycalls.com